Written by the WiseVAs team · Reviewed by Marcio Gonçalves, Founder and CEO · Last updated
An e-commerce virtual assistant keeps your online store running smoothly: creating and optimizing product listings, processing orders and returns, managing inventory updates, and answering customer questions across your channels.
As a store scales, the operational work multiplies — and every hour spent on listings and order admin is an hour not spent on growth. An e-commerce VA absorbs that workload so you can focus on products, marketing, and margins.
WiseVAs e-commerce assistants are pre vetted LATAM professionals experienced in Shopify, Amazon Seller Central, and WooCommerce, and trained in AI tools — so listings, orders, and support move faster and more accurately.
E-commerce tasks to delegate
Product listings
Creating, optimizing, and updating listings with copy, images, and SEO keywords.
Order processing
Managing orders, fulfillment, tracking, and returns end to end.
Inventory updates
Keeping stock levels, variants, and pricing accurate across channels.
Customer support
Answering pre- and post-sale questions and resolving issues across email and chat.
Store management
Updating pages, promotions, and apps across Shopify, Amazon, and WooCommerce.
Review & feedback
Monitoring reviews, requesting feedback, and flagging issues to protect your rating.
Why hire your e-commerce VA through WiseVAs
Platform-fluent
Experienced in Shopify, Amazon Seller Central, WooCommerce, and the apps you run.
Scales with peak season
Reliable coverage for order and support spikes without scrambling to hire.
AI-accelerated
Trained in AI tools for listing copy, support replies, and bulk updates.
Fully managed, 1 monthly invoice
Recruiting, contracts, payments, and support handled for you.
What owners say
Owners get their week back.
“I couldn't pick a better fit than the 2 hires that WiseVAs connected us with. The proof is that things are working and we're back on track. Here I am, on the beach, on a Monday.”
JoBen BarkeyCEO, Soccer Shots Oahu
“What really stood out is that every candidate WiseVAs sent me was already pre screened. It saved me hours of trying to find the right people. I only interviewed the best options and choosing the right person was really easy.”
Rodrigo EustaquioCo founder and CEO, IRIS Environmental Laboratories
An e-commerce virtual assistant manages product listings, processes orders and returns, keeps inventory and pricing accurate, handles customer support, and maintains your store across platforms like Shopify, Amazon, and WooCommerce — freeing you to focus on growth.
WiseVAs e-commerce assistants are priced per role by seniority, from $2,000 a month, with recruiting, contracts, and payments included. Book a free audit for a quote based on your order volume and the hours you need.
Our assistants are experienced across Shopify, Amazon Seller Central, WooCommerce, eBay, Etsy, and BigCommerce, plus common apps for shipping, support, and inventory — and ramp quickly on your specific stack.
Yes. Many e-commerce VAs cover both store operations and customer support — answering questions, processing returns, and resolving issues — so you get coverage across the full customer journey.
Book a free audit with WiseVAs. We'll scope your platforms, order volume, and workflows, then match you with a pre vetted, AI-trained LATAM e-commerce assistant — typically within days.
Get back to leading, not doing.
Book a free audit. We map what to hand off and which roles fit, before you commit to anything.
