Give your providers and front desk their time back. A medical VA handles scheduling, patient intake, billing support, and EHR admin so your team can focus on patient care.
Written by the WiseVAs team · Reviewed by Marcio Gonçalves, Founder and CEO · Last updated
A medical virtual assistant supports healthcare practices with the administrative work behind every patient visit: scheduling and confirming appointments, handling patient intake and follow-up, preparing and submitting claims, coordinating prior authorizations, and keeping your EHR accurate and up to date.
Front-desk and back-office work is a major source of provider burnout and no-shows. A medical VA absorbs that load so your clinical staff spend their time with patients instead of phones, paperwork, and data entry — without adding a costly in-house hire.
WiseVAs medical assistants are pre vetted LATAM professionals who work under confidentiality agreements and HIPAA-aware data-handling practices, and they're trained on modern AI tools — so administrative work moves faster and more accurately. Clinical decisions always stay with your licensed providers.
Keep the practice running without burning clinical hours on paperwork.
Appointment scheduling
Booking, confirming, and rescheduling visits, plus reminder calls and texts to cut no-shows.
Patient intake & follow-up
Collecting forms and histories, verifying details, and following up after visits.
Medical billing support
Preparing and submitting claims, posting payments, and following up on denials and balances.
Insurance & prior authorizations
Verifying eligibility and coordinating prior-auth requests so treatment isn't delayed.
EHR & data entry
Keeping charts, records, and patient data current and organized in your EHR.
Patient communication
Handling routine calls, portal messages, and document requests with a professional, caring touch.
Why hire your medical VA through WiseVAs
Providers focus on patients
Move scheduling, intake, and billing off your clinical team so they can practice, not process paperwork.
HIPAA-aware handling
Assistants work under confidentiality agreements and careful PHI-handling practices; we scope access with your practice.
EHR-fluent
Experienced across systems like athenahealth, Epic, eClinicalWorks, Kareo, and SimplePractice.
Fully managed, 1 monthly invoice
Recruiting, contracts, payments, and support handled for you.
What owners say
Owners get their week back.
“I couldn't pick a better fit than the 2 hires that WiseVAs connected us with. The proof is that things are working and we're back on track. Here I am, on the beach, on a Monday.”
JoBen BarkeyCEO, Soccer Shots Oahu
“What really stood out is that every candidate WiseVAs sent me was already pre screened. It saved me hours of trying to find the right people. I only interviewed the best options and choosing the right person was really easy.”
Rodrigo EustaquioCo founder and CEO, IRIS Environmental Laboratories
A medical virtual assistant handles the administrative side of a healthcare practice: appointment scheduling and reminders, patient intake and follow-up, medical billing and claims support, insurance verification and prior authorizations, EHR data entry, and routine patient communication — so your clinical team can focus on care.
Our assistants work under confidentiality agreements and HIPAA-aware data-handling practices, and we scope tool and data access with your practice so protected health information stays secure. They support administrative workflows only — clinical decisions and licensed activities remain with your providers.
Yes. Medical VAs support billing workflows — preparing and submitting claims, posting payments, verifying insurance, and following up on denials and outstanding balances. For coding, they work alongside your certified coders and billing leads to keep the process moving accurately.
Our assistants are experienced across common platforms such as athenahealth, Epic, eClinicalWorks, Kareo, DrChrono, and SimplePractice, and ramp quickly on whatever system your practice already uses.
Book a free audit with WiseVAs. We'll scope your practice's workflows, systems, and patient volume, then match you with a pre vetted, AI-trained LATAM medical assistant — typically within days. Flat monthly pricing, no recruiting fees.
Get back to leading, not doing.
Book a free audit. We map what to hand off and which roles fit, before you commit to anything.
