Medical virtual assistant job description template

    Copy this medical virtual assistant job description to hand off scheduling, intake, billing support and EHR data entry, or let WiseVAs match you with a vetted LATAM medical assistant.

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    Job description template

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    JOB TITLE: Medical Virtual Assistant (Remote, Full Time)
    
    SUMMARY
    We are hiring a full time medical virtual assistant to support the administrative side of [practice name]. You will schedule appointments, handle patient intake and follow up, support billing and insurance verification, and keep the EHR up to date. You will work remotely during [your time zone] business hours under our confidentiality and data handling policies. This is an administrative role only; clinical decisions remain with our licensed providers.
    
    RESPONSIBILITIES
    * Schedule appointments and send reminders
    * Handle patient intake forms and follow up calls or messages
    * Verify insurance and support prior authorizations
    * Support billing: prepare and submit claims, post payments and follow up on denials
    * Enter and update records in [EHR]
    * Answer routine patient questions and route clinical questions to [clinical owner]
    * Manage referrals and records requests
    * Follow our privacy and data access rules at all times
    
    SKILLS AND QUALIFICATIONS
    * Excellent spoken and written English
    * Experience with medical admin, billing or front desk work
    * Careful handling of protected health information
    * Familiarity with insurance verification and claims
    * Uses AI tools for admin work where our policies allow
    * [X] years of medical admin experience (set your own requirement)
    
    TOOLS
    * athenahealth, Epic, eClinicalWorks, Kareo, DrChrono, SimplePractice or [EHR]
    * [practice management system]
    * [clearinghouse]
    * RingCentral or [phone system]
    * Google Workspace or Microsoft 365
    
    SCHEDULE
    * Full time, 40 hours a week, Monday to Friday
    * Working [your time zone] business hours, core overlap [start time] to [end time]
    * Reports to [manager name, title]; weekly check in on [day]
    
    KPIs (we review these every [week or month])
    * Appointment reminders sent for [target] % of visits
    * Insurance verified before [X] % of visits
    * Claims submitted within [X] days of the visit
    * Denials followed up within [X] business days
    * No privacy or data handling incidents
    
    HOW TO APPLY
    Send your resume and a short note on why this role fits you to [email]. Use the subject line: "Medical Virtual Assistant application, [your name]".

    What this role costs

    • WiseVAs LATAM talent: from $2,000 a month, full time, in your time zone, on 1 bill.
    • Priced per role by seniority, no recruiting fees.
    • About $24,000 a year at the starting price, vetted, managed, free replacements.
    • Appointment scheduling, patient intake, billing support and EHR data entry are included.

    Skip the job post. Hire a medical virtual assistant from $2,000 a month.

    Vetted LATAM talent who works your hours, on 1 bill, with free replacements.

    Free. 30 minutes. No commitment.

    FAQ

    A medical virtual assistant handles the administrative side of a practice: appointment scheduling and reminders, patient intake and follow up, billing and claims support, insurance verification and prior authorizations, EHR data entry and routine patient communication.

    WiseVAs assistants work under confidentiality agreements and HIPAA aware data handling practices, and tool and data access is scoped with your practice. They support administrative workflows only; clinical decisions and licensed activities stay with your providers.

    A WiseVAs medical virtual assistant starts from $2,000 a month, full time in your time zone, priced per role by seniority, with no recruiting fees. Scheduling, intake and billing support are included. Book the free audit for an exact quote.

    Skip the job post. Hire a medical virtual assistant from $2,000 a month.

    Vetted LATAM talent who works your hours, on 1 bill, with free replacements.

    Free. 30 minutes. No commitment.